Privacy Policy

Legal Information
Registered office: Unit 106 Lombard Business Park, 8 Lombard Road, London, SW19 3TZ
Company registration number: 15253468
Registered in England and Wales.
Policy effective date: 1 st November 2023

Summary

This privacy policy outlines how Fidelis Healthcare Ltd gathers, stores and uses the data that you provide to us. Any mention of “we, “us”, “our”, or “the Company” in this policy is referring to Fidelis Healthcare Ltd. The protection of your rights and privacy is of the utmost importance to us and this policy should highlight all that you might like to know. By visiting www.fhltd.co.uk you are accepting and consenting to the practices described below.

What data do we collect?

Candidates – To ensure that you’re user experience is unique and tailored to your needs, we may request information such as your name, CV, location, contact details, age, employment history, immigration status, emergency contacts and education details. All information is held in accordance with employment (temporary and permanent) and contractual requirements.

Clients – When requesting staffing support through our website we capture your name, telephone number, email address, organisation details and nature of your enquiry. This is to ensure that we have the appropriate information to support/contact you.

How do we collect your data?

We collect data through online applications, enquiries, CV submittal, emails and other correspondence.

We collect various pieces of technical information including the IP address, version and type of browser and operating system used to access our website. The information gathered may be used by us or our partners for the purpose of monitoring page views, duration, trends and habits.

How do we protect your data?

All data is protected by appropriate security measures to prevent it from being used or accessed in an unauthorised way or from being accidentally lost. Only appropriately positioned internal and selective personnel will have access to your personal data in ways which relate solely to your job search. In line with our procedures, we have safeguards in place to notify both you and any/all applicable regulatory bodies should a suspected data breach occur involving your information.

What are your rights?

Under the General Data Protection Regulation (GDPR), all data subjects have the following rights;

  1. The right to be informed
  2. The right of access
  3. The right to rectification
  4. The right to erasure
  5. The right to restrict processing
  6. The right to data portability
  7. The right to object
  8. Rights in relation to automated decision making and profiling.

If you wish to optimise the above then please follow the directions highlighted in the below section.

Subject Access Request (SAR)

Should you have any questions or concerns pertaining to your data that we are holding, you have the right to submit a request to view said information. All subject access requests are to be submitted via email to the Managing Director who can be reached at info@fhltd.co.uk. Should you have initial queries then please feel free to contact the team on 0333 366 8000.

We aim to respond to all SAR’s within 28 working days.

Cookies

Cookies allow us to differentiate users from one another. This information allows us to tailor viewing experiences and optimise our service to you. Cookies and sent and stored on your device/browser and allow a website to send and receive personalised information to help track your experience. You are welcome to accept, reject and delete cookies at any time.

Fidelis Healthcare reserve the right to modify, remove, add or amend this policy at any time. Significant amendments will be highlighted on our website.

CONTACT OUR TEAM

Phone our dedicated acute bookings team and we’ll be happy to confirm the availability of a worker straight away.
CLICK HERE OR CALL  0333 366 8000 TO CONTACT US NOW