Services
SERVICES
Tailored Solutions For Healthcare Staffing
Care needs are never one-size-fits-all. At Fidelis Healthcare, we provide bespoke, governance led and compassionate solutions across healthcare, social care, community services and clinical environments.
Whether supporting a vulnerable family in the community, responding to an urgent stabilisation referral, delivering complex clinical care at home, or supplying skilled nurses to NHS Trusts, Fidelis delivers with speed, safety and integrity.
Our dual service model, Stabilisation and Planned & Commissioned Care allows us to support individuals and organisations across a wide range of settings, including local authorities, ICBs, NHS Trusts, private hospitals, social care teams, case managers and private clients.
Below is a complete suite of our service offerings, represented as custom "summary cards" for your new website.
Stabilisation Team (Immediate Referral)
Our Stabilisation Team offers rapid, safety-led support for urgent or unplanned referrals involving children, young people or adults. Designed for moments where immediate intervention is essential, our teams mobilise quickly to provide reassurance, structure and safe care.
- Same-day or rapid mobilisation within hours
- Crisis intervention and short-notice deployment
- Trauma-informed, safeguarding-led approach
- Ideal for emergency or disrupted placements
- Skilled with complex behaviours & high-risk cases
Emergency & Short-Notice Social Care Support
When situations change unexpectedly, our emergency response service ensures vulnerable individuals are never left unsupported. We provide skilled support workers at short notice to step into safeguarding-led situations and maintain stability.
- 24/7 availability for urgent referrals
- Responsive, safeguarding-led staffing
- Community, home or placement-based support
- Designed for local authorities & social care teams
Planned & Commissioned Care Packages
Our planned and commissioned services provide long-term, structured care delivered through dedicated staffing teams. Following a formal onboarding or tender process, we ensure consistent, outcome-focused support with robust governance.
- Dedicated rotas and matched staffing
- Governance-led, outcome-focused model
- Long-term arrangements for CYP & Adult care
- Full governance & continuity built in
- Measurable outcomes & stability
Long-Term Community Support
Designed for stability, our community-based support helps individuals maintain independence in familiar environments. We provide consistent carers or support workers who build trusting relationships while delivering safe, person-centred care.
- Matching staff to each individual's needs
- Experienced with LD, Autism, MH, SEND & complex needs
- Regular, planned rotas for consistency
- Supports independence, routines & wellbeing
Children's Social Care Support
We provide compassionate, trauma-informed support for children and young people who require additional assistance in the community. Our teams work closely with social workers to promote safety, stability and positive outcomes.
- LAC, edge-of-care & complex support
- Trauma-informed approaches
- Skilled and experienced CYP support workers
- Flexible 1:1 or 2:1 packages
- Partnership working with social care teams
Parent & Child / Family Support
Our family support service helps parents build stronger, safer routines at home. We offer practical guidance, emotional support and observational input to support social care plans and keep families safely together where possible.
- In-home practical assistance
- Strength-based family support
- Parent & child placements
- Observational input for social care teams
- Non-judgmental practice
Complex Care at Home (Adults & CYP)
CQC-governed complex medical care delivered at home by clinicians and specialist carers for individuals with significant health needs. Our nurses manage a wide range of clinical interventions safely and professionally.
- Skilled in tracheostomy, ventilation, PEG & high-risk tasks
- RGN, RMN, RNLD and Paediatric nursing
- 24/7 care packages available
- CQC-regulated services for safe home care
- Tailored clinical oversight
Clinical Trial Staffing
Our clinical trial staffing solutions support research teams by providing trained nurses and HCAs for patient visits, observations and data collection. We offer reliable, flexible cover to maintain trial integrity.
- Skilled trial-compliant clinical staff
- Home-based assessments and observations
- Flexible scheduling
- Supports research continuity and compliance
Discharge & Assessment Support
Flexible and responsive support to help individuals safely transition home after hospital stays, reducing pressures on discharge teams through reablement-focused support.
- Home-from-hospital assistance
- Reablement and transitional care
- Reduces readmission risk
- Quick-start packages trusted by ICBs
NHS Temporary Agency Staffing
We supply compliant, experienced nurses, HCAs and clinical support workers to maintain safe staffing levels across NHS settings. Our teams respond rapidly to help hospitals meet care demands.
- Ward, acute, A&E, mental health & community staffing
- Fully compliant nurses & HCAs
- Rapid mobilisation and framework-aligned
- Deep understanding of NHS acuity & pressures
Private Hospital & Clinic Staffing
We offer dependable clinical staffing to private hospitals and specialist clinics across the UK. Our clinicians are experienced, flexible and selected to match the needs of each environment.
- Theatre, outpatients, recovery & ward staffing
- High-calibre clinical professionals
- Quality assurance & full compliance
- Flexible and tailored cover
Home-Based Carer Support
Our home care service offers compassionate support to adults and older people who wish to remain independent at home. We assist with daily routines, personal care, and emotional wellbeing.
- Personal care & companionship
- Routine-based support
- Continuity-driven matching
- Flexible hourly or block bookings
Learning Disabilities & Autism Support
Specialist support for individuals with learning disabilities, autism or additional communication and sensory needs in supported living, home or community settings.
- PBS-trained support workers & LD specialists
- Strong behavioural understanding
- Skilled in de-escalation & structure-building
- Promotes autonomy & stability
Mental Health Support
Experienced practitioners supporting adults or CYP in mental health hospitals, step-down services, crisis teams or community environments with a recovery-focused approach.
- RMN and mental health support workers
- Insight into MH pathways across settings
- Crisis and de-escalation experience
- Recovery-focused approach
School Nursing
Experienced nurses providing clinical and wellbeing support in educational environments from mainstream schools to specialist SEND settings.
- Skilled in supporting CYP medical needs
- Tailored care for school environments
- Safeguarding excellence
- RGN, Paediatric and SCPHN-trained staff
Medically Assisted Travel
For individuals who require clinical oversight during travel, our medically assisted service provides safe, professional escorts for domestic and international journeys.
- Clinical or support worker escorts
- Comprehensive risk assessments included
- Domestic and international oversight
- Suitable for complex or additional needs
Bespoke Staffing Solutions
No two care arrangements are the same — that's why we design customised solutions tailored to your risk profile, service model or specialist need.
- Built around your specific needs
- Hybrid or custom staffing models
- Multidisciplinary teams
- Ideal for complex or non-standard cases
24/7 Support & Coordination
Our operations team is available day and night to respond to staffing needs, support existing packages and ensure seamless communication between all parties.
- 24/7/365 availability
- Immediate response coordination
- Dedicated account managers
- Continuous support for clients & staff