Commercial Manager
Overview
Build it. Lead it. Grow it.
This is not a role where you inherit a pipeline. It is the opportunity to build a Complex Care Division from the ground up and put your name on its success.
Fidelis Healthcare is a fast-growing, governance-led health and social care provider. We deliver complex care, community services and specialist staffing solutions across the UK. Our ambition is to build a market-leading Complex Care Division, working in partnership with ICBs, CHC teams and Local Authorities.
We are looking for a commercially driven leader with established commissioner relationships and a track record of winning complex care packages. The role is around 70 to 80% commercial, with full ownership of growth, strategy and performance.
Description
Commercial growth
Own the full sales cycle, from lead generation and referral through to contract award.
Win new adult and paediatric complex care packages across complex home care, learning disabilities, brain injury and high acuity care.
Drive bid, tender and framework submissions alongside our bid function.
Lead rate negotiations that balance commercial return with safe, high quality care.
Commissioner and stakeholder engagement
Act as the primary commercial interface with ICBs, CHC teams, Local Authority commissioners, case managers and service managers.
Navigate CHC funding pathways, Personal Health Budgets (PHB) and joint-funded packages with confidence.
Position Fidelis as a trusted, responsive provider across ICB and CHC frameworks.
Division build and leadership
Define the division’s strategy, structure and commercial targets.
Work closely with our Clinical Lead, Compliance, Recruitment and Operations teams.
Embed a high-performance, target-driven culture from day one.
Mobilisation and delivery
Oversee safe, timely mobilisation of new packages.
Ensure a seamless transition from sale to delivery to long-term retention.
Market intelligence and reporting
Stay ahead of ICB commissioning priorities, budget pressures, competitor activity and pricing trends.
Report regularly to the Directors on revenue, package wins and conversion rates.
Keep the CRM and pipeline accurate and visible.
Responsibilities
- At least two years in a commercial or business development role within complex care or healthcare staffing.
- A proven record of winning packages, contracts or frameworks. Show us the numbers.
- Strong existing relationships with ICBs, CHC teams and commissioners.
- A solid understanding of complex care pathways, commissioning cycles and NHS and ICB structures.
- Experience of tendering, bid writing and negotiation.
- Sharp commercial instinct and strong closing ability.
Requirements
- Experience building or scaling a new business unit or division.
- Knowledge of learning disabilities, mental health, or complex paediatric or adult care.
- Leadership or team management experience.
Apply Now
Submit your application
Complete the form below and attach your CV. Our recruitment team will be in touch.